HIGHLIGHTS:
On WhatsApp, IRCTC customers can now view real-time train status and trip information.
The WhatsApp chatbot assists with tracking all rail travel information.
Additionally, travellers on Indian Railways can place online food orders via WhatsApp.
Passengers on Indian Railways can check their PNR status and view real-time train travel information on WhatsApp. Railofy, a start-up with offices in Mumbai, created the new functionality. It enables IRCTC passengers to quickly and easily track their journey on WhatsApp. The inconvenience of downloading multiple apps to track train status or other travel information is removed with this function.
Passengers on Indian Railways can access PNR status, live train status, information on previous and upcoming stations, and other train trip details via the WhatsApp chatbot. To get all the information, you simply need to enter the 10-digit PNR number into the WhatsApp chatbot. For real-time train status, IRCTC passengers can also call the 139-number railway hotline.
