Starlink customers are frustrated with Elon Musk’s internet company. After forking out $100 for the high-speed satellite broadband service, the customers say there’s no way of contacting Starlink to find out when it will be available in their area and if the kit is on its way.
At some point, those who secured deposits will receive another email from Starlink, asking them to place an order for the $499 kit, consisting of a tripod, WiFi router, and terminal, and $100 for the monthly subscription.
The Starlink app doesn’t have a customer service option for people with deposits, said Corey Gordon, who is based in Alberta, Canada, and paid 129 Canadian dollars ($103) for the deposit in May.
News Source : Theverge
