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WhatsApp banned over 20 lakh users in India in August, compliance report reveals

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According to WhatsApp’s monthly compliance report, WhatsApp banned more than 2 million accounts in India in August. According to reports, the instant messaging service received 420 complaint reports in August. It is said that one of the key factors behind the ban on 20,70,000 accounts is the unauthorized use of automated or bulk messaging. In India, more than 95% of automated messaging accounts face bans. According to WhatsApp’s monthly compliance report data, the platform received 420 user reports in August, covering account support (105), injunction appeals (222), other support (34), product support (42), and security (17). ). WhatsApp took action on 41 accounts out of the 421 reports received. The company also revealed on its support page that when it receives user complaints through the appeal channel, the messaging service will deploy tools and resources to prevent harmful behavior. “This user security report contains detailed information about the user complaints received and the corresponding actions taken by WhatsApp, as well as the precautionary measures WhatsApp itself has taken to combat abuse on our platform. Our first priority is to prevent large-scale accounts from sending harmful Or unwanted messages. We maintain advanced features to identify these accounts with high or abnormal message rates. Most users who contact us either want to restore their accounts after taking action to ban them, or seek product or account support, “A WhatsApp spokesperson said. WhatsApp confirmed earlier that it banned more than 3 million accounts in 46 days. These accounts are said to have been banned from June 16 to July 31 to prevent online abuse and ensure the safety of users on the platform. It is said that WhatsApp keeps a record of accounts with high message rates and bans millions of such accounts that attempt to engage in such abuse.

News Source: The Indian Express

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